Customs compliance isn’t just about what you file today — it’s about monitoring what’s happening across all your entries so you can see risks before they become problems.
That’s where reports and dashboards in CargoWise come into play. They give your team (and your customers) a clear line of sight into what’s filed, what’s delayed, and what’s at risk — without endless email chasing.
1. Why Customs Reporting Matters
Every broker and importer has lived through the fire drill:
- “Has this cleared yet?”
- “Why is my shipment on hold?”
- “Did the entry reject last night?”
Without visibility, your compliance team is stuck reacting. Reports and dashboards turn this into proactive monitoring, so you know what’s happening across all files.
2. Reports vs. Dashboards in CargoWise
CargoWise gives you three ways to get visibility:
- Canned Reports → Prebuilt, standard reports in the Reports menu (filed vs. outstanding declarations, rejections, etc.).
- Custom Reports → Configured by you with queries and filters, saved and even scheduled to email automatically.
- Dashboards → User-configured, live monitoring screens that display your data in real time.
The word “dashboard” can sound a little intimidating. It’s a very sexy word we throw around, and some people think it’s too complex or technical. But the reality is: it’s not as hard as you think.
Once you know what you’re trying to achieve, setting up a dashboard is simple. Yes, you can fancy it up with color coding or even tie in workflows — but even the basics deliver massive value.
3. Key Customs Reports and Dashboards to Build
Here are some of the most impactful visibility tools:
- Filed vs. Not Filed: Quickly see which declarations are pending submission.
- Rejected Entries: Flag declarations that hit a DCR (Declaration Rejected) event.
- Delays & Holds: Track entries stuck at HLD (Hold) or RFI (Request for Information).
- Clearance Times: Measure how long it takes from CEN (Number Entered) to CLR (Customs Cleared).
- Exception Monitoring: Catch missing licenses or documents before they trigger rejections.
💡 Best practice: Keep dashboards visual and simple — color coding helps your team see at a glance what needs attention.
4. Building Your Own Monitoring Tools
The real power of CargoWise reporting is in customization.
- Use workflow triggers to feed your reports.
- Save report templates so managers can pull them in one click.
- Automate email distribution of daily/weekly reports so teams start the day knowing what’s at risk.
And here’s the good news: you don’t have to do this alone.
👉 I can collaborate with you to build the dashboards and reports your team needs.
👉 Or, I can guide you step-by-step so you gain the knowledge and keep it in-house.
Either way, you’ll end up with reporting tools that are practical, easy to use, and sustainable for the long run.
The Takeaway
Customs reporting in CargoWise isn’t just about data—it’s about control.
By tracking what’s filed, delayed, or at risk, you shift your compliance process from reactive firefighting to proactive management. The result? Fewer surprises, smoother clearances, and happier customers.
Dashboards may sound complex, but with the right setup they’re not just achievable — they’re transformative.
✨ At ALL2S Consulting LLC, we help brokers and importers turn CargoWise into a compliance command center—building reports, dashboards, and workflows that give you full visibility and fewer risks. Whether you want it done for you or want to learn to do it yourself, I’m here to support you.
📌 Coming Next (Article 8): We’ll close this series by looking at compliance as a whole in CargoWise—how to tie master data, declarations, templates, documents, events, and reporting into one streamlined process.
ALL2S CONSULTING LLC 