And How to Stop “Company-izing” Your Systems to Death Let’s start with an uncomfortable truth: Most companies don’t fail at implementing CargoWise because the system is complicated.They fail because they try to bend CargoWise around the way they’ve always done things. And that mindset is exactly what causes the implementation to collapse — quietly, slowly,Continue reading “Why a CargoWise Implementation Can Fail by Year Two”
Category Archives: Uncategorized
Stop the Silent Errors: The Hidden Costs Quietly Bleeding Your Business
We expect major problems to announce themselves — a missed sailing, a rejected invoice, an angry customer, a failed audit.But the most expensive operational issues aren’t loud. They’re silent. Silent errors are the tiny, unnoticed mistakes that slip into your system and compound downstream: Individually, they seem harmless.But multiplied across thousands of shipments, they become:Continue reading “Stop the Silent Errors: The Hidden Costs Quietly Bleeding Your Business”
Leadership Thursday: Leading Through the Grey
We romanticize leadership decisions far too much. People imagine a leader standing confidently at a crossroads, pointing toward the “right” path with absolute clarity.But in real operations, finance, logistics, and frankly… life? ⭐ **There is rarely a “right” answer. There is only “grey.”** Grey decisions.Grey outcomes.Grey data.Grey trade-offs. And this is where true leadership happensContinue reading “Leadership Thursday: Leading Through the Grey”
System Fix Tuesday: The Silent Killer of Data Quality — Employee Turnover
In logistics and finance, we spend enormous energy talking about data: Bad fields.Missing milestones.Duplicate customers.Incorrect billing.Phantom revenue.Workflows “mysteriously breaking overnight.” But there’s one cause of data degradation that almost no one talks about openly: ⭐ Your biggest data problem isn’t CargoWise… it’s employee turnover. Here’s the uncomfortable reality: Every time someone leaves your organization, theyContinue reading “System Fix Tuesday: The Silent Killer of Data Quality — Employee Turnover”
Micro-Efficiency Monday: Your Biggest Inefficiency Is Kindness… the Wrong Kind
I grew up in the Midwest—Wisconsin, to be exact.And when most people think of Wisconsin, they think: Cows.Beer.Cheese.(And if you’re a sports fan… the Packers, obviously.) But there’s another cultural staple that’s just as iconic, even if it isn’t on a postcard: Midwest Nice.Wisconsin Nice.“Oh my gosh, everyone is just so… nice.” Except… we allContinue reading “Micro-Efficiency Monday: Your Biggest Inefficiency Is Kindness… the Wrong Kind”
CargoWise + Modern Rate Tools Can Fix All of This — If You Set Them Up With Intention
Here’s the full system I help clients build, incorporating CargoWise, CargoSphere, rate cards, and company tariffs into one unified structure: 1️⃣ Centralized Digital Rate Management (DRM) — Your Single Source of Truth CargoWise supports Digital Rate Management, but many companies don’t maximize it. This is where you centralize: Once these are in CW1, quoting becomesContinue reading “CargoWise + Modern Rate Tools Can Fix All of This — If You Set Them Up With Intention”
The 7-Minute Rule: The Fastest Way to Break a Bottleneck in Any Workflow
We spend so much time talking about big projects, big system fixes, and big change…but the truth is this: Most operational delays come from tasks that take less than 7 minutes. Seven minutes.That’s it.And yet those seven minutes sit untouched on someone’s desk, in someone’s inbox, or buried in someone’s task list for days —Continue reading “The 7-Minute Rule: The Fastest Way to Break a Bottleneck in Any Workflow”
Leadership Thursday: “Show Me the Data… and What’s the Story Here?”
One of the most important habits a leader can develop is this two-part question: 👉 “Show me the data… and what’s the story here?” Most leaders ask one or the other.Great leaders ask both — every single time. Because I’ve seen it too many times in my career:Brilliant, experienced senior leaders get pulled in theContinue reading “Leadership Thursday: “Show Me the Data… and What’s the Story Here?””
How to Spot Dirty Data in CargoWise Before It Hits Your P&L
If you’ve ever opened your monthly financials in CargoWise and thought,“Why does this margin look… off?”—you are already seeing the effects of dirty data. Dirty data is the silent profit killer in logistics.It slips into shipments, spreads through job files, and eventually lands in your P&L—distorting margins, confusing leadership, and forcing your finance team intoContinue reading “How to Spot Dirty Data in CargoWise Before It Hits Your P&L”
🌐 Micro-Efficiency Monday: Kill the Status Update Meeting
There’s one meeting that drains more time, energy, and momentum than almost any other: 👉 The weekly status update meeting. I remember when status update meetings were the thing.Everyone went around the room sharing what they were working on. We honestly thought this was the way to hold people accountable.WRONG. Because here’s the pattern noContinue reading “🌐 Micro-Efficiency Monday: Kill the Status Update Meeting”
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