You can build the perfect process—but if your team isn’t trained, aligned, or bought in?It’s just pretty paperwork. 🔧 Great operations = strong processes + human-centered leadership. A commonly used framework in business change management is PPT: People, Process, Technology. But I posit this:👉 ALL of it fails when we lack a balanced focus onContinue reading “📘 Wisdom Wednesday: The best systems are the ones people actually use”
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The Unsung Hero of Project Success: Process Documentation
As I sit here, immersed in the creation of yet another process document, I find myself reflecting on the stage of my current projects and, more importantly, what the organization will look like once these projects are completed. It’s easy to get caught up in the momentum of delivering solutions, hitting milestones, and achieving thoseContinue reading “The Unsung Hero of Project Success: Process Documentation”
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